Mark, sorry I mis-spoke. I meant small response. I didn't mean to sound as if I was if I was trying to bad mouth either you or Life lock. It was more as a heads up informing post.
Since a link was provided about the settlement last year this is a link to the initial lawsuit.:http://redtape.msnbc.com/2008/02/experian-sues-l.html
Now they may well have improved their service. But to ignore the lawsuit like it never happened will make some leery of dealing with them. I do agree however that the ad campaign needs more time and that is BY FAR the largest reason for a small response.