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Elitist Bitch

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Stories of retail hell...
« on: October 14, 2008, 08:03:18 AM »

So, I don't know if Lindsey and I are the only people on this BBS currently working retail, but I wanted to start a thread to swap a few retail/service stories.  So, me first.  

This happened just last night.  I was jubilant as I've been promoted out of the "pit" (AKA the sales floor) into the pharmacy.  ( Just found out, as a matter of fact.) So anyway, there's a call for a spill cleanup.  There's no maintenance person on today so I head out to clean up the mess (a 96-load box of laundry detergent spilled all over the aisle).  No biggie, I've cleaned up worse. So I'm plugging along, have signs on both sides of the aisle since it's a slip hazard, and some asshat steps around my sign and DEMANDS that I get a trashcan from the top shelf in Christmas.  We keep shit up there that's stocked in the home because our magical, mythical "Back Room" only holds so much shit and the shelves are high up enough that it requires a ladder to retrieve the merchandise. The company term is "risers".  So, I tell him that per company policy I'm not allowed to leave the site of a spill and I would be happy to assist him once I cleaned up the mess. Asshat informs me that he's waited "20 minutes" (It had been two or three minutes since the page for assistance) to have someone retrieve a trashcan "from the goddamn shelf, why do you stupid fuckers put shit up there if you won't get them down?" I threw my broom down (literally) and stomped to the risers, and about killed myself getting the ladder open, (the ladder is a 9-footer and I'm tiny) and as I retrieve the trashcan I inform Asshat that the trash cans are in Housewares and the reason these were up here were because we had so many. He sputters and says he'll just go over there, and I said, "Oh, that's fine, since you were so insistent, here's your trash can.  If you're dissatisfied with the number of associates you can find on the floor, I suggest you take it up with the store manager instead of swearing at me. He has much more power to fix it than I."
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Lindsey

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Re: Stories of retail hell...
« Reply #1 on: October 14, 2008, 08:30:28 AM »

So, I don't know if Lindsey and I are the only people on this BBS currently working retail, but I wanted to start a thread to swap a few retail/service stories.  So, me first. 

This happened just last night.  I was jubilant as I've been promoted out of the "pit" (AKA the sales floor) into the pharmacy.  ( Just found out, as a matter of fact.) So anyway, there's a call for a spill cleanup.  There's no maintenance person on today so I head out to clean up the mess (a 96-load box of laundry detergent spilled all over the aisle).  No biggie, I've cleaned up worse. So I'm plugging along, have signs on both sides of the aisle since it's a slip hazard, and some asshat steps around my sign and DEMANDS that I get a trashcan from the top shelf in Christmas.  We keep shit up there that's stocked in the home because our magical, mythical "Back Room" only holds so much shit and the shelves are high up enough that it requires a ladder to retrieve the merchandise. The company term is "risers".  So, I tell him that per company policy I'm not allowed to leave the site of a spill and I would be happy to assist him once I cleaned up the mess. Asshat informs me that he's waited "20 minutes" (It had been two or three minutes since the page for assistance) to have someone retrieve a trashcan "from the goddamn shelf, why do you stupid fuckers put shit up there if you won't get them down?" I threw my broom down (literally) and stomped to the risers, and about killed myself getting the ladder open, (the ladder is a 9-footer and I'm tiny) and as I retrieve the trashcan I inform Asshat that the trash cans are in Housewares and the reason these were up here were because we had so many. He sputters and says he'll just go over there, and I said, "Oh, that's fine, since you were so insistent, here's your trash can.  If you're dissatisfied with the number of associates you can find on the floor, I suggest you take it up with the store manager instead of swearing at me. He has much more power to fix it than I."

Holy shit.  You work in the pharmacy now?  Could you tell me Wal-Mart's price for a certain medication?  I'm trying to shop around for this one because the doctor says it's expensive, and most insurance won't cover it. 

I have plenty of stories...but I'm in a hurry so I'll share some later. 
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Elitist Bitch

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Re: Stories of retail hell...
« Reply #2 on: October 14, 2008, 08:37:04 AM »

Yeah.  Can you let me know the name? (Shoot me a PM or IM if you want.) And let me know if a generic's cool. I don't know if the pharmacy's prices are the same nationally but it should give you a ballpark.
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Lindsey

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Re: Stories of retail hell...
« Reply #3 on: October 14, 2008, 08:43:01 AM »

Yeah.  Can you let me know the name? (Shoot me a PM or IM if you want.) And let me know if a generic's cool. I don't know if the pharmacy's prices are the same nationally but it should give you a ballpark.

Meridia.  And I don't think the patent has expired yet, so I'm relatively sure there isn't a generic.  I'm not 100% on that one.  30-day supply of the 10mg.  Thank you.   :)

Edit:  Oh man, they're gonna think she has an eating disorder or something 'cause she's so skinny when she asks about this at work.   :lol:
« Last Edit: October 14, 2008, 08:49:40 AM by Lindsey »
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Elitist Bitch

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Re: Stories of retail hell...
« Reply #4 on: October 14, 2008, 08:54:26 AM »

I'll check it out and let you know. :)
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Lindsey

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Re: Stories of retail hell...
« Reply #5 on: October 14, 2008, 08:57:00 AM »

I'll check it out and let you know. :)

Thanks.  Just make sure they know you're not taking it, or someone might get alarmed.   :lol:
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BonerJoe

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Re: Stories of retail hell...
« Reply #6 on: October 14, 2008, 08:59:06 AM »

EXECUTE!
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Elitist Bitch

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Re: Stories of retail hell...
« Reply #7 on: October 14, 2008, 09:00:00 AM »

Haha, I've heard of Meridia, don't worry, I'll make it clear haha. Plus I don't think a doctor alive would prescribe it to me.
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Elitist Bitch

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Re: Stories of retail hell...
« Reply #8 on: October 14, 2008, 10:05:15 AM »

Story Two:
At my last job at Hastings, we were close to closing one night when I get a phone call from someone who apparently wanted to know if we had everything on her Christmas list.

Me: (after checking about 25 items) Yes ma'am, we have that, anything else I can search up for you?
Stupid Woman: No, that's all. I need you to gather all these up for me and leave them at the front, I'll be there in the morning.
Me: (disbelieving) I'm sorry, we just can't do that. We just don't have that kind of time.
SW: But you all hold items all the time!
Me: Yes ma'am, we do, but it's always one or two items, not two dozen. And not two days before Christmas.
SW: But I live in GENESSEE!! (Note: Genessee is all of thirteen miles from Moscow)
Me: I'm sorry ma'am, you'll have to come in tomorrow, we can help you find them then.
SW: IF YOU SELL OUT OF ANY OF THESE ITEMS YOU'LL BE RUINING A CHILD'S CHRISTMAS!!! *hangs up*

Customers frequently use that line on me.  It might work on some people, but I by and large loathe children.
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BonerJoe

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Re: Stories of retail hell...
« Reply #9 on: October 14, 2008, 10:33:37 AM »

Customers frequently use that line on me.  It might work on some people, but I by and large loathe children.

I get it every year. "I ordered this on the 21st of December by slow ass shipping, and it wasn't here by Christmas. You made my child cry!"
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Elitist Bitch

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Re: Stories of retail hell...
« Reply #10 on: October 14, 2008, 10:40:51 AM »

People just don't seem to understand that caring is way out of my pay grade. If you're nice, I'll help you and even go out of my way a bit, but if you're an asshole, fuck you. I mean, I work for Wal-Mart. Not really too high class there.
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Riddler

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Re: Stories of retail hell...
« Reply #11 on: October 14, 2008, 07:02:27 PM »

lindsey wasn't 'in a hurry'.
bitch had time ta post 3 times in 24 minutes +/-
you're a liar, princess....you just don't have any good stories.
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Lindsey

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Re: Stories of retail hell...
« Reply #12 on: October 14, 2008, 07:18:23 PM »

Oh shut the f up.  I was putting on my makeup before I left for work, plus I was late.
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         -George W. Bush

Riddler

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Re: Stories of retail hell...
« Reply #13 on: October 14, 2008, 07:20:01 PM »

Oh shut the f up.  I was putting on my makeup before I left for work, plus I was late.



i love it when you're angry
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Rillion

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Re: Stories of retail hell...
« Reply #14 on: October 14, 2008, 07:26:00 PM »

Asshat informs me that he's waited "20 minutes" (It had been two or three minutes since the page for assistance) to have someone retrieve a trashcan "from the goddamn shelf, why do you stupid fuckers put shit up there if you won't get them down?"

The world would be a better place if any and all customer service people who get cursed at by customers had the right to shoot said customers with a paintball gun. 

"Excuse me.....what did you say?  Stupid fuckers?"
*BLAM*
"Oh, oops.....did that hit your your left testicle?  So sorry about that."
*BLAM* *BLAM*
"Man, this thing just keeps going off!  I just can't seem to control it."
*BLAM* *BLAM* *BLAM*
"Oh, you're going now?  Alrighty then.  Well, have a nice day!"
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